Shipping policy

Shipping Policy | سياسة الشحن

Thank you for shopping with us. We are committed to delivering your order safely and on time.

سياسة الشحن

1. Free Shipping | الشحن المجاني

We are pleased to offer FREE SHIPPING on all orders with no minimum purchase required.

نحن نوفر شحناً مجانياً على جميع الطلبات.

2. Order Processing | معالجة الطلبات

- Orders are processed within 1–2 business days after order confirmation.
- You will receive a confirmation once your order has been prepared for shipment.

3. Delivery Time | مدة التوصيل

- Estimated delivery time is 3–7 business days, depending on your location.
- قد تختلف مدة التوصيل حسب المنطقة أو شركة الشحن.

4. Order Tracking | تتبع الطلب

Once your order has been shipped, you may receive tracking information (if available) to monitor your delivery status.

5. Delivery Delays | تأخير الشحن

Unexpected delays may occur due to weather conditions, public holidays, or courier service issues. We appreciate your patience and understanding.

6. Incorrect Address | العنوان غير الصحيح

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays caused by incorrect or incomplete information provided by the customer.

7. Damaged or Lost Packages | الطرود التالفة أو المفقودة

If your package arrives damaged or is lost during shipping, please contact our customer support team as soon as possible. سنعمل على حل المشكلة في أسرع وقت ممكن.

8. Contact Us | تواصل معنا

If you have any questions regarding our Shipping Policy, please contact our customer support team.

Thank you for choosing our store.
شكراً لتسوقكم معنا ونتمنى لكم تجربة تسوق رائعة.